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The IUP Journal of Applied Economics
Efficiency and Productivity Analyses of Public Sector General Insurance Firms in India
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Despite the rising presence of private players after the enactment of the Insurance Regulatory and Development Authority of India (IRDAI) Act in 1999, the four major public sector general insurance firms in India, namely, the National Insurance Company Limited, Oriental Insurance Company Limited, New India Assurance Company Limited and the United India Insurance Company Limited continued to dominate the Indian general insurance sector with a collective market share of 50.24% at the end of the FY 2014-15. However, the significant decline in the market shares of the state-owned general insurers, with an abrupt rise in the footfall of private players, has eventually raised concerns about their operational efficiency and productivity growth in the country’s general insurance sector. The present study addresses the efficiency and productivity issues of the four major public sector general insurance firms in India against the backdrop of the US financial crisis of 2007-08. The study applies the nonparametric Data Envelopment Analysis (DEA) to evaluate the technical and scale efficiency scores along with total factor productivity changes of the four public sector non-life insurance companies during the post-deregulation study period from 2008-09 to 2014-15. The results of the study show United India Insurance Company as the most technically and scale efficient player, whereas the National Insurance Company was found to be the most productive player among the public sector general insurance firms during the period.

 
 
 

The country’s general insurance business was nationalized with the introduction of the General Insurance Business (Nationalization) Act (GIBNA), 1972 that led to the emergence of four fully-owned subsidiaries under GICI1, namely, the National Insurance Company Limited, Oriental Insurance Company Limited, New India Assurance Company Limited, and the United India Insurance Company Limited. But during the year 2000, the four subsidiaries were delinked from the parent company (GICI), and were restructured as independent general insurance companies.

During the pre-reform period, the four public sector general insurers dominated the Indian general insurance sector with a market share close to 100%. But the situation drastically changed since the enactment of the Insurance Regulatory and Development Authority of India (IRDAI) Act in 1999. With the IRDAI in place, the country’s insurance market was opened up for private and foreign participation either independently or in collaboration with Indian partners. The abrupt rise in the entry of private players in the country’s non-life insurance market eventually resulted in a decline in the market shares of the public sector general insurers during the post-reform period. At the end of the FY 2014-15, there were 28 general insurance companies in India, with 6 public sector and 22 private sector firms. Among the six public-sector general insurers, while the four public sector insurance companies carried on multi-line operations, there are two specialized insurance companies: one for credit insurance (ECGC)2 and the other for crop insurance (AIC)3. The four public sector insurers, namely, the National Insurance Company Limited, Oriental Insurance Company Limited, New India Assurance Company Limited and the United India Insurance Company Limited specialize on all forms of general insurance businesses in India with a collective market share of 50.24% at the end of FY 2014-15.

 
 
 

Applied Economics Journal, Efficiency, Regulatory and Development Authority of India (IRDAI), Data Envelopment Analysis (DEA), General Insurance Business (Nationalization) Act (GIBNA), Productivity Analyses, Public Sector General Insurance Firms, India.